Item(s) damaged in transit.
On delivery of your goods please take time to check over your package and its contents. If your goods have been delivered by a courier and the packaging or contents are damaged please sign for your delivery as ‘damaged’ and notify us of any damaged item(s) by telephone or email within 48 hrs.
If the item(s) has been damaged in transit you can return it to us within 14 days of notifying us for exchange or a refund. Please email us for a returns form and return it with the goods. We will exchange the item(s) as soon as we can or issue a refund.
Item is faulty.
You have the right to return a faulty item within a reasonable period of time. Keep all warranty information that accompanies your product as this may be needed should there be a fault. In the unlikely event that you have a faulty item, don’t hesitate to contact us we may be help you on the phone. If we cant we can arrange for it to come back to us for repair /replacement. In some circumstances you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. We will be happy to liaise with you and the manufacturer to resolve any issues. Please email us for a returns form which should be completed and returned with the item(s).
Item(s) sent in error.
If we have sent you an incorrect item(s) please email us and ask for a returns form. Send the item(s) back to us accompanied with the completed returns form and we will send you the correct item(s) as soon as we can. If you would rather cancel the item(s), tick ‘cancel’ on the returns form.
Refunds, Money Back Guarantee.
We want you to be completely satisfied with your purchase from Air Blenders FPV. If you are not you may return it to us, please let us know within 14 days of receipt. You will be emailed a returns form and the item(s) must return it within 14 days of notifying us. The item(s) must be in its original condition and it should contain all of its original packing materials, printed manuals and accessories intact. On receipt of the item(s) we will issue a full refund for the price you paid for the item(s) only with in 14 days.